Preloved Program

Here's all the details on our new Preloved Program!

We know that it can be pricey at times to shop for your littles - especially when they outgrow stuff so fast! Now you can bring in any baby/kids clothing or shoes purchased from Grace & Olive - no worries if you don't have the receipt, we can pull up your order! We'll evaluate the condition & season, and if the item(s) are accepted, you'll receive a 20% off coupon.

Items are accepted in store only and must be in good, resellable condition:

  • No holes, odors, pet hair or major fading/pilling/stains
  • Must function properly (no broken zippers or missing buttons)
  • Preferred to be within current or upcoming season
  • Socks & swimwear are excluded
  • Baby/kids apparel & shoes only

    20% coupon expires after 60 days and may be used towards any regular priced purchase in store or online, excluding new arrivals & certain brands that have discount restrictions.

    When you're shopping the Preloved section, you can expect:

    • Items to be in good condition, with no major flaws
    • May have very minor fading or pilling, but will not have any tears, holes or stains
    • You may also find some known brand names that we don't carry in store from my own kids closets - though unfortunately, at this time, we are only accepting outside products that were purchased from us
    • Please examine items prior to check out so you know exactly what you are getting, as these items are final sale

    More Info
    We can only accept preloved items once - meaning if you purchased off the preloved rack, and your little one outgrows the item, we cannot accept it to go on the preloved rack for a second time or issue another coupon for previously preloved items.

    There's no limit to the number of items you can bring in at once, however one coupon is issued per drop off. We can offer 20% off preloved drop off coupon once per customer every 90 days - this is simply to prevent someone from bringing in single items frequently to continually collect coupons.